Terms of Service – Ace Intl Media

📄 Terms of Service – Ace Intl Media

Effective Date: 27/08/2025
Last Updated: 27/08/2025

1. 🧾 Acceptance of Terms

By accessing or using Ace Intl Media’s services, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and any other referenced policies (including Acceptable Use and Refund Policy). If you do not agree, please refrain from using our services.

2. 🛠 Services Provided

We provide hosting, infrastructure, and digital empowerment solutions, including but not limited to:

  • Domain registration and DNS management
  • Web hosting, cloud infrastructure, and server provisioning
  • KYC onboarding and compliance support
  • Digital branding, marketing, and technical consultancy

3. 👤 User Responsibilities

  • You must provide accurate and complete registration and billing information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to use our services for unlawful, abusive, fraudulent, or prohibited purposes.
  • You must comply with all applicable laws, including GDPR and UK data protection regulations.
  • You must respect our Acceptable Use Policy (AUP), which prohibits activities such as spamming, malware distribution, or hosting illegal content.

4. 📈 Service Availability & SLA

We target 99.9% uptime across our hosting infrastructure. However, temporary downtime may occur due to scheduled maintenance, emergency updates, or events outside our control. SLA credits may be provided in line with our Service Level Agreement (available on request).

5. 💳 Payments & Billing

  • All services are billed in advance unless otherwise agreed.
  • Failure to pay invoices may result in suspension or termination of services.
  • Refunds are issued only in accordance with our Refund Policy.
  • You are responsible for any applicable VAT or taxes on services purchased.

6. 🔐 Data Protection & Privacy

We process personal data in accordance with our Privacy Policy. You retain ownership of your customer data and may request access, correction, or deletion at any time.

7. 💡 Intellectual Property

All content, software, and materials provided by Ace Intl Media remain our intellectual property or that of our licensors. You may not copy, resell, or distribute our platform or materials without prior written consent.

8. ⚖️ Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of our services. Our total liability is limited to the amount paid for services in the preceding twelve (12) months.

9. 🌍 Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, power outages, internet failures, or government actions.

10. 🧾 Termination

We may suspend or terminate your account for breach of these Terms or misuse of our services. You may cancel your account at any time via your dashboard or by contacting support. Certain data may be retained for legal or regulatory purposes.

11. 📝 Changes to Terms

We may revise these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. ⚖️ Governing Law & Disputes

These Terms shall be governed by and construed under the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of London, UK.

13. 📞 Contact Us

If you have questions about this Cookies Policy or our data practices, please contact us:

Ace Intl Media Ltd
Company Number: 16568627
3rd Floor, 45 Albemarle Street,
Mayfair, London, W1S 4JL

Email: support@aceintlmedia.com
Phone: +44 1342 621126