How to Update Your Billing & Account Details Print

  • billing, account details, payment methods, update info, invoices, client portal, account management, billing address, payments
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How to Update Your Billing & Account Details

Keep your billing and account details up to date to ensure uninterrupted services and smooth payments.

Keeping your account and billing information updated helps avoid payment issues and ensures invoices are accurate. You can make changes anytime in the Client Portal.

1. Log in to the Client Portal

2. Update Personal Information

  • Go to Account → My Details.

  • Edit your name, company name (if applicable), and contact email.

  • Click Save Changes.

3. Update Billing Address

  • In Account → Billing Information, update your billing address, city, postcode, and country.

  • Ensure this matches your payment method to avoid declined transactions.

4. Manage Payment Methods

  • Go to Billing → Payment Methods.

  • Add or update your credit/debit card or PayPal account.

  • Set your default payment method for automatic invoice payments.

5. Check Invoice Information

  • When changes are saved, they will automatically appear on future invoices.

  • For past invoices, contact Support if you need corrections.

Tip: Always keep your primary contact email updated — this is where we send invoice reminders, payment confirmations, and important service notifications.


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