Service Availability During High Load or Overload Print

Ace Intl Media Ltd operates a monitored and resilient infrastructure designed to maintain service availability and performance. In rare cases of unusually high demand, maintenance activity, or external factors, temporary performance degradation or limited service availability may occur. What you may experience During periods of high system load, users may notice: Slower response times Temporary delays accessing certain services Brief interruptions while systems stabilise These measures are intended to protect overall system stability and prevent wider disruption. How overload situations are handled When an elevated load is detected, automated and manual safeguards may be applied, including: Traffic throttling or rate limiting Temporary restriction of non-essential services Resource reallocation and performance optimisation Failover or recovery procedures, where applicable Monitoring and recovery Systems are continuously monitored. Once load levels return to normal, any temporary measures are lifted, and full service functionality is restored. What customers need to do In most cases, no action is required. If an issue persists or affects critical operations, customers may contact support through the client portal.